Terms and Conditions
General information and applicabilityTID Stockholm AB (Reg. No. 556949-9980) (TID Watches) is a Swedish limited company with office address Torsgatan 59, SE-113 37 Stockholm, Sweden.
TID Watches markets and sells wrist watches (the Products) online (the Web Shop) and from the office of TID Watches.
These terms and conditions apply for the marketing and sale of the Products.
These terms and conditions are subject to more favorable terms and conditions that may follow from mandatory law.
These terms and conditions shall take precedence over your (or your entity´s) additional or different terms and conditions, to which notice of objection is hereby given, unless we specifically agree to them in writing.
OrderingAn order is not binding on TID Watches before full payment for the Products ordered has been duly received, unless otherwise explicitly agreed on with the customer.
Delivery and delivery timeThe delivery times for the Products are stated in the Web Shop, or otherwise separately agreed on with the customer.
The customer has, as an exclusive remedy, the right to cancel an order in case of delay in excess of four weeks.
TID Watches has the right to cancel orders made due to that the Product, or parts of the Product, is no longer possible to source from TID Watches’s sub-suppliers and cannot be sourced by reasonable efforts and/or at reasonable prices from other sub-suppliers.
TID Watches will in case of a cancellation return all payments for the Product to the customer as soon as practically possible, and in no case later than 30 days from the date of the cancellation.
All Products are shipped with a well-reputed carrier of TID Watches choice to the address stated by the customer (or to a pick-up point connected to the stated address and which is used by the carrier). TID Watches has no obligation to assure that the stated address is valid. The shipping cost, including any taxes and fees, shall be borne by the customer. Any and all costs levied upon TID Watches due to incorrect address or failure to accept delivery will be charged to the customer. Products returned to TID Watches due to failure to accept delivery will not be re-shipped and TID Watches will have no obligation to refund the purchase price, and other charged costs, to the customer. This shall however not apply in the event the customer requests re-delivery within 14 days from the date of failure to accept delivery and pays the costs for the re-shipping.
Transfer of ownership of purchased Products occurs when the Product is delivered, and full payment of the purchase price has been received. The customer will not be entitled to dispose of the Product before transfer of ownership has occurred. TID Watches has the right to recall delivered Products not paid for.
In the event of obvious damages to product packaging at delivery, the customer needs to open the package together with the courier to make sure that the product is intact. In case of damages are identified, the product delivery should be rejected and the customer must immediately contact TID Watches at firstname.lastname@example.org and claim the “Damaged on Arrival” to be entitled to a replacement product.
PricesThe prices of the Products are stated in the Web Shop, or otherwise separately agreed on with the customer.
The prices stated in the Web Shop are subject to change and may be changed without advance notice.
Any applicable shipping costs will be added to the stated prices of the Products and will be stated separately in the ordering form in the Web Shop before completing the order, or otherwise separately agreed on with the customer.
Applicable VAT (if any) may be added in the ordering form in the Web Shop before completing the order. The customer is responsible for paying any and all applicable VAT in addition to VAT charged by TID Watches. The customer is further responsible for paying any and all other applicable taxes, fees and customs for the Products and the delivery thereof.
The ProductsTID Watches does not guarantee that the true colors, shapes and other features of the Products are accurately reflected in the Web Shop or in presentation/advertising material, due to the customer’s computer or monitor settings, or due to deficiencies in the depiction or the description on the Products.
Defects due to normal wear and tear, the use of the Products for other purposes than intended, or otherwise due to inappropriate handling or use may never be regarded as defects for which TID Watches are responsible.
TID Watches warrants that the Products are free from defects for two (2) years from the date of delivery.
Defects in Products supplied must be notified no later than eight (8) days from receipt of the Products. Concealed defects are to be notified immediately after discovery. TID Watches will have no obligation to remedy a defect in the event of failure to accordingly notify a defect.
In the event of a defect, TID Watches will, in its own sole discretion, either remedy the defect or exchange the Product as soon as practically possible after received notification about the defect. In the event it is not possible to remedy the defect or exchange the Product, TID Watches will reimburse the purchase price of the Product reasonably adjusted for any wear and tear. These remedies are exclusive.
Right to cancel orders for ProductsThe Distance and Doorstep Sales Act (2005:59) (the Act) is applicable for all purchases of Products made through the Web Shop and over email and telephone by customers that are consumers (as defined in the Act). A consumer has the right to cancel an order and return purchased Products in accordance with what is set out in chapter 2 and 5 of the Act (ångerrätt).
In case the consumer decides to cancel an order and return the Product, the consumer shall arrange for the return shipping of already shipped Product(s) to applicable physical address:
TID Stockholm AB
Att: Return Goods
113 37 Stockholm
The customer is obligated to pay for the shipping costs.
TID Watches will return all payments made for cancelled orders and returned Product(s), as soon as possible following the consumer’s exercise of the right to cancel an order and return the Product, and in no case later than what is prescribed under the Act.
Intellectual property rightsA purchase of Products does not constitute a transfer of ownership or license to use in any intellectual property rights related or pertaining to the Products, including copyright and patent rights, to the customer.
ComplaintsAll complaints regarding a Product shall be sent to email@example.com.
Limitation of liabilityTID Watches shall not be liable for any loss, damages, claims or costs whatsoever, including any consequential or indirect damages or costs, due to the use of the Products.
Force majeureForce majeure events such as breakdowns, strikes or other disruptive influences beyond TID Watches’s control, or that of TID Watches’s suppliers, release TID Watches from its delivery commitments and any other obligations in relation to the customer for the duration of the disruptive influence and of the consequences thereof.
MiscellaneousAll costs for contacts with TID Watches for the purpose of ordering Products or otherwise, whether through TID Watches’s Web Shop, by telephone, by email, by regular mail or otherwise, shall be borne by the customer. The customer visits and uses the Web Shop on its own risk. TID Watches shall have no liability whatsoever for any damage caused to the customer’s computer hardware, software or other equipment due to viruses, worms or similar contracted from the Web Site.
Governing lawSwedish law shall, without regard to its conflict of laws principles, exclusively apply to these terms and conditions and to all purchases of Products. Any dispute arising out of or in connection with these terms and conditions shall be settled in a Swedish court of general jurisdiction.
Additional informationTID Watches reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, TID Watches has the right to cancel the order and refund any amount paid in the best way. TID Watches shall also notify the customer of equivalent replacement products if available.
Company informationTID Stockholm AB (Reg. No. 556949-9980)
113 37 Stockholm
+46 (0) 8 20 33 80